- What's Changed
- Introduction
- Collection of Personal Information
- Purpose of Collection and Processing
- Data Protection Officer
- Consent
- Disclosure of Personal Information
- Data Protection
- Retention of Personal Information
- Access and Correction
- Data Breach Notification
- Website Analytics
- Use of Cookies and Similar Technologies
- Purchasing Data Collection
- Information Submitted via Webforms
- Changes to Our Privacy Policy
- Additional Tracking and Advertising Information
- Contact Us
DeepDive Labs Privacy Policy
Date Updated: Oct 18, 2024
What's Changed
- Updated the payment processor to Stripe
- Added information about information submission via webforms
- Added information around Squarespace hosting and analytics
- Added information about Microsoft Clarity
Introduction
DeepDive Labs is committed to protecting the privacy of our course participants and visitors. This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Web pages you view while on this website
- Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal information in accordance with the Personal Data Protection Act (PDPA) of Singapore.
Collection of Personal Information
We collect personal information when you register for our training courses. The types of personal information we may collect include, but are not limited to:
- Name
- Email address
- Professional background (e.g., company, tenure)
- Areas of interest (e.g., technology)
Purpose of Collection and Legal Basis for Processing
The personal information collected is used solely for:
- Administering and managing your participation in our courses.
- Communicating information related to the course, such as updates or changes.
- Sending marketing materials if opted-in.
We collect & process this information based on your consent and our legitimate interest in providing training services.
Data Protection Officer (DPO)
We have appointed a Data Protection Officer to oversee our management of your personal data in accordance with the PDPA. Our DPO can be contacted at www.deepdivelabs.tech/customer.
Consent
By providing your personal information, you consent to our collection, use, and disclosure of your personal information for the purposes listed above. You may withdraw your consent at any time by contacting our DPO.
Disclosure of Personal Information
We do not sell, trade, or rent your personal information to others. We may disclose your personal information to third-party service providers who perform functions on our behalf and who are also compliant with the PDPA.
Data Protection
We take reasonable precautions, including administrative, physical, and technical measures, to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Access and Correction
You have the right to access and correct your personal information that we hold. Requests for access or correction of personal data should be addressed to www.deepdivelabs.tech/customer.
Data Breach Notification
In the event of a data breach that is likely to result in harm to individuals, we will notify the Personal Data Protection Commission (PDPC) and affected individuals promptly in accordance with PDPA requirements.
Website Analytics
This website collects personal data to power our site analytics, including:
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Your IP address
This information may also include details about your use of this website, including:
- Clicks
- Internal links
- Pages visited
- Scrolling
- Searches
- Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Use of Cookies and Similar Technologies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. These necessary and required cookies are always used, allowing Squarespace, our hosting platform, to securely serve this website to you. For information about viewing the cookies dropped on your device, visit "The cookies Squarespace uses." https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses
These analytics and performance cookies are used on this website, as described above, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Purchasing Data Collection
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
- Billing and shipping address
- Details relating to your purchase (for example, your shirt size)
- Email address
- Name
- Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. Our payment processor, Stripe, also collects payment information from you. You can read their privacy policy at https://stripe.com/in/privacy. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Information Submitted via Webforms
When you submit information to this website via a webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google for storage.
Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide additional notification (such as adding a statement to our website's homepage or sending you a notification directly).
Additional Tracking and Advertising Information
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Contact Us
For any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us through our customer support page at www.deepdivelabs.tech/customer.